SERVICES          CONTRACTS         FAQ



Estimates
In order for your preliminary estimate to be accurate, try to give as much information as possible on your rough drawing.  It does not have to be to scale. Please indicate if you are requesting a bid for removal and plumbing to be included in your price. If tear out is not contracted for, the customer is responsible to have the site prepared. Other items to consider in a quote include, material, colors, sink, and edging, Estimates are free.

Once an estimate is agreed to, we will do on-site measurements. Exact measurements are need for cabinets and countertops. We will come to the job site.


Signing of Contract, Deposit and Final Payment
A minimum 50% deposit is required before fabrication on the cabinet or countertop can begin. Once the deposit is made and the work has begun, the deposit becomes non-refundable. The balance is due upon completion of delivery or installation.


Delays for the customer not picking out the slab, allowing access to the home or having cabinetry properly installed may delay the installation longer. Any changes made after the work has begun may result in additional charges. This would include, but not limited to, changes in backsplashes, sinks, edge profiles, colors, etc.


Our Product Warranty
Color samples should only be used as a guide. Variations in color pattern are natural and are an inherent part of the manufacturing process. Color variations should not be considered a defect and are not covered by warranty.

Marble Shop warranties its products to be free from manufacturing defects and will repair, replace, or make appropriate adjustment (s) to product within a period of 12 months from date of purchase.

If: a. The customer contract has been signed by the owner,b. The product is not exposed to conditions more severe or exceeding specifications, c. no attempted alteration or repair of the product has been made without consent, d. the product has not been subject to misuse, negligence, or accident.


Marble Shop is responsible for its product (s) only.